Community images


> Show product information

82% positive

148 reviews from the community

Sorry, we couldn't find any offers

Review of "warrantydirect.co.uk"

published 05/09/2008 | JohnEBenjamin
Member since : 05/09/2008
Reviews : 1
Members who trust : 0
About me :
Pro Prompt, courteous and efficient service
Cons None


It was necessary for me to have the cambelt and tensioner assembly replaced on my 2000 Skoda Octavia SLXI Turbo hatchback recently. I had detected an unusual noise coming from the engine compartment and immediately took my car to the garage from whom I purchased it and who maintain it. Fortunately they are situated in the village where I live in Bedfordshire.

The follwing day the garage rang me to say that the cambelt tensioner pulley had failed, which in turn had damaged the cambelt. I was so relieved at having narrowly avoided an engine catastrophe, I immediately put the repair work in hand. Being away from home I had no recourse to my Warranty Direct Policy and had not had to make a claim before.

Having had the work done I rang Warranty Direct and asked if they would entertain a claim. The man in the Claims Department, David by name, advised me to complete a Claim Form, submit the normally required supporting documentation, and to include a letter explaining the circumstances as I had had the work completed without a Warrranty Direct authorisation.

Some three or four days later I received a telephone call from David saying that the claim would be met subject to normal terms and conditions. I received a cheque in settlement a week later.

I must congratulate Warranty Direct on the effficiency and courtesy of their staff and the prompt, no-nonsense way in which my claim was handled. I shall have no hesitation in recommending them to my friends and family.

Community evaluation

This review was read 2163 times and was rated at
83% :
> How to understand evaluation of this review

Comments on this review

  • CPTDANIELS published 05/09/2008
    Welcome to Ciao. Useful review.
  • Did you find this review interesting? Do you have any questions? Sign into your Ciao account to leave the author a comment. Log in

Product Information : warrantydirect.co.uk

Manufacturer's product description


Listed on Ciao since: 14/11/2005