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I took out Warranty Direct obviously to cover any faults on my car.I recently had to make a claim and I was treat with the most helpful and corteous operator on the phone.Their dealing with my claim from start to settlement (which was speedy) was excellent. I was continually sent texts informing me of how each stage of my claim was being progressed. I would also add that my garage complimented them on getting an authorisation without any hassle, which is quite uncommen when usually dealing with insurance companies.In my opinion Warranty Direct are exellent to deal with and honour all their promises.I certainly would recommend Warranty Direct to anyone having had the service that I recieved Many thanks for your help