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MikeHome123

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Member since:26.05.2012

Reviews:1

Quote-start

Well worth the monthly payment

Quote-end
26.05.2012

Advantages:
great cover, friendly staff, quick claims

Disadvantages:
must pay and claim back some claims, payment is made by cheque

Recommendable Yes:

8 Ciao members have rated this review on average: helpful See ratings
helpful by (50%):
  1. cath_del
  2. MAFARRIMOND
  3. kevin121
and a further member
somewhat helpful by (50%):
  1. Soho_Black
  2. mozzie76
  3. angelboouk123
and a further member

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I used (an continue to use) warranty direct to insure 8 househole electrical items. Mainly kitchen goods plus a couple of others. The monthly premiums are low enough for them to not cause a huge amount of damage to your pay packet and they provide an invaluable service. I have called them out four times now, twice for a tumble dryer, once for a freezer and once for an oven. Three of the times I paid the £20 excess and they did the rest sending out a man when it suited me and arranging payment. The oven was not covered by their engineers so they told me to arrange a local engineer to fix, pay him and then claim the money back minus the £20 excess. My only two things to say that are negative are firstly, when they pay you any claim money, its by cheque (or was last time I had to), and secondly that the engineers (indesit/hotpoint i think) don't seem to be as customer orientated as the call centre guys and arent so good at keeping to their scheduling and promises. I'd recomend warranty direct for houshold electrical insurance.

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mozzie76 27.05.2012 00:37

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Review Ratings »

This review of warrantydirect.co.uk has been rated:

"helpful" by (50%):

  1. cath_del
  2. MAFARRIMOND
  3. kevin121

and a further member

"somewhat helpful" by (50%):

  1. Soho_Black
  2. mozzie76
  3. angelboouk123

and a further member

The overall rating of a review is different from a simple average of all individual ratings.



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