Advantages great CS when taking out a policy and all looks promising
Disadvantages very long and agonizing process in the event of a claim
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when you initially ring these guys you get a polite person whos gentle speaking. but its when you need to make a claim you see the real side of warranty direct!
pray that you never have to make a claim cos then you get through to the claims department and they are nothing less than heartless thugs! these guys will use every 'get out clause' possible. and when that dont work they will ask for all sorts of paperwork which they always claim they never recieve.
they will drag your case out as long as possible before decide weather they authorize your repair or not and this does take upto 14 days just for a decision! so your vehicle maybe off the road for a few weeks at the least.
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