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38 Reviews

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Even though they were more expensive for the book I wanted than Amazon, they had it in stock, in England. The book I wanted on Amazon would have been delivered from the USA and would have taken... more

User Reviews

for waterstones.co.uk

Rating Summary based on 38 reviews

  • 5 Stars
    6
  • 4 Stars
    11
  • 3 Stars
    5
  • 2 Stars
    7
  • 1 Star
    9

Detailed rating

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  • 3.0
  • 3.7
  • 4.3
  • 4.3
  • 3.0
  • 127 of 127 Ciao users found the following review helpful
    Picture of Manx

    Manx

    User recommends the product

    Advantages Advantages A known name. A fast site. Top quality service. Not short of money.

    Disadvantages Disadvantages Frames. Not enough pictures - sounds silly, I know, but I like to see what I'm about to buy.

    There are a host of websites that are falling over themselves with attempts to sell you cheaper books and entice you with good service. I could have decided to make my first on-line purchase of a book from Waterstone’s because it’s a name I trust. I could have made the decision based on the fact that it is a British company, or that I know they’re not likely to go bankrupt on me. If I had made my choice of internet bookseller from first impressions of their webpages then I doubt I would have given Waterstone’s very much time at all. More on that later. The weight that ... more
  • 50 of 50 Ciao users found the following review helpful
    Picture of grafter123

    grafter123

    User recommends the product

    Advantages Advantages Quick delivery , easy site to navigate , well laid out

    Disadvantages Disadvantages Too easy to buy too much

    Having just placed and received my first order with Waterstone's I thought I'd review it as I was so pleased with the service . Around Christmas time , when we were out shopping my Hubby spied a country and western book which he fancied for himself . At £ 25 , right on Christmas , it was just a bit too pricey . Lovely book though . Having been a bit flush this month he said he was thinking of buying it . As I recently had joined greasy palm.co.uk I said 'Let's have a browse on the internet and see if it's worth ordering from there instead'. Through the GP link there was a 2.5% cashback ; not a ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of Maths80

    Level 2 Maths80

    Member since 28/08/2012

    Reviews written: 23

    User recommends the product

    Advantages Advantages Good selection of books, points cards can be used online

    Disadvantages Disadvantages Not the best packaging

    I have always enjoyed reading, and I read on a daily basis. Now, I have to admit although I love gadgets and gizmos, I refuse to buy into eReaders. I've tried a kindle, and I just don't like it, there is just something about the humble paperback, that just seem to feel right when it comes to reading. Unfortunately, most of the world seems to disagree with me, and over the last ten years my home city has seen most of its bookshops vanish. All that is really left is two Waterstone's and a W H Smith. I really don't like shopping in W H Smiths, so I usually buy from Waterstone's. However there are ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of jennyf16

    jennyf16

    User recommends the product

    Advantages Advantages cheaper than elsewhere - free delivery to store

    Disadvantages Disadvantages none

    I was looking for a book for someone as a Christmas present. Although not a recent book, it's still a popular one, featuring in many of the 3 for 2 offers on in various shops at the moment. Now as a money saver I don't like paying full price for a book that someones only going to read once so I set about searching online. All online prices were cheaper than the instore prices but most were still quite expensive, until I found the book on Waterstones website. The website itself is easy to navigate around and find the item you want. Having found it I put it into my virtual basket, as you do with ... more
  • 44 of 44 Ciao users found the following review helpful
    Picture of robertliu84

    robertliu84

    User doesn't recommend the product

    Advantages Advantages Good range

    Disadvantages Disadvantages Poor customer service

    Waterstones.co.uk - an online version of their high street stores. They are similar to other online books sellers, such as Amazon.co.uk, bol.com, etc...however, Waterstones sell mainly books. My opinion of this website is not as good as I would have hoped it would be. Firstly, the website is not the best, and could have been designed better. There are certain loop-holes on the site, which are not too clear for the customer (us), so can discourage us. One thing I wish it had was a confirm screen, before actually proceeding with my order. I wanted to see if it would accept vouchers online ... more

Product information

for waterstones.co.uk

Product Details

Type Books, Movies & Music
Domain Extension .co.uk

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