Author's product rating: 
| Advantages: |
Cheap, wide range of hosting options, PHP and MYSQL as standard |
| Disadvantages: |
Support, Security, |
| Recommend to potential buyers: |
no |
I have used webmania for about 3 years.
Recently their support and service has been beyond shocking. At one point their servers were hacked/ had hardware crash and all the data was lost. No backup no apologies. I take it on the chin and assume the old proverb "you get what you pay for."
OK so we get over that little glitch... well next I have a problem with hosting and domain. So i call tech support, which i believe is farmed out to India. He is pretty rude and unhelpful, initially refusing to look at the domain in question.
He comes up with many reasons for the problem... without even looking at the domain. Finally he takes a look at the website and we start getting somewhere.
Move on a few weeks, i need to talk to support on a totally separate issue. I try emailing, nothing, try calling wait 45mins nothing. Try calling at different times of the day, no connection.
Try online support, great get through, but i need to speak to telephone support.
I'm pretty much bored of the whole thing now.
On a technical point, when you are using FTP for whatever reason they close the connection after about 10 seconds of inaction. This is not the client software, as i use the same software to manage four other websites.
Although they are cheap.
