whsmithonline.co.uk

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Whsmith wasted my time! Firstly, I chose to try out Whsmith online because they have excellent discounts (up to 50% on some books), their website looked good, and they’re a reputable high street chain. They sell various products on their site including: >Books >Magazines >Stationary >DVD >Videos >Music >Games It ... Read review

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1-5 of 51 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 3Ulysses

Ulysses

I Wish I Had Stuck With Amazon.com

Advantagesdiscounts, goods delivered to your door, online order tracking

DisadvantagesDispatch time is misleading when placing an order, bad customer service

"Whsmith wasted my time! Firstly, I chose to try out Whsmith online because they have excellent discounts (up to 50% on some books), their website looked good, and they’re a reputable high street chain. They sell various products on their site including: >Books >Magazines >Stationary >DVD >Videos >Music >Games It is very easy to log on if you want to purchase something – just supply all the usually bits of information and you're ..." Read review
21.08.2001

Ciao members have rated this review on average: very helpful

Community Level 4loulou6

loulou6

Could do better -C plus-

Advantagesthey have a plenty amount of books to choose from

Disadvantagespostage charges, pop-up ads!

"I love shopping anywhere but on the Internet it’s even better. No need to get dressed or stress that the shops will shut in 30 minutes and you can even save vast amounts of cash. If you’re like me and don’t have much money to throw around (two credit cards to bring up) you’ll also need to spend your money wisely. WH Smith helps you get a good product for a relatively cheap price (but watch that p&p). The website is quite ..." Read review
04.06.2001

Ciao members have rated this review on average: very helpful

Community Level 2msteward

msteward

Worst online company ever

AdvantagesThe prices seem reasonably competitive and they do have a wide range of stock.

DisadvantagesLate or even no delivery, poor online ordering information.

"I've been using the internet for about 8 years now and I'm a heavy user (by which I don't mean I weigh a lot, but I am probably online for around 8 hours per day). However, I have only been a regular online shopper for the past 2 years or so. During this time, I have had no complaints at all and I have used a lot of different companies - amazon, bol, cd101, jungle, evesham, dabs and even Sainsburys and Tescos. Perhaps these companies are to blame ..." Read review
19.12.2001

Ciao members have rated this review on average: very helpful

Community Level 5jess0910

jess0910

Cheaper than Amazon

AdvantagesCheaper than Amazon, very people friendly

DisadvantagesSite needs improvement and expansion

"I’ve had mostly very good experiences with WHSmith.co.uk, though I believe there are some areas on which they could improve. I’ve shopped with them for about six months now and would rate my happiness with their service, overall, at about 90%. First off, I generally find that WHSmith is cheaper than Amazon. Their p&p costs slightly less and their products are normally (though not always) reduced further. When I am shopping for books/CDs/videos ..." Read review
03.09.2001

Ciao members have rated this review on average: very helpful

Community Level 2Blobbo

Blobbo

Average. Nothing more nothing less.

AdvantagesFast Delivery, Excellent Customer Services

DisadvantagesDelivery Charges! Poor Site Navigation

"The first time I used WH Smith online was way back in December 1999. I ordered a Madness CD, amongst other things. WH Smith sent them out one at a time, which was great. The only problem was that I received a 'Michael Palin's Ernest Hemingway Adventure' video in place of my Madness CD. How did they manage this? Was somebody playing a joke? I'll never know. I did contact customer services who promptly sent out my Madness CD and allowed me to 'keep' ..." Read review
29.04.2001

Ciao members have rated this review on average: very helpful

Show all 51 reviews

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Product Information for "whsmithonline.co.uk" »

Product details

Type Books, Movies & Music
Domain Extension .co.uk

Ciao

Listed on Ciao since 09/06/2000

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(*) Reviews by Ciao members


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