whsmithonline.co.uk

whsmithonline.co.uk > Reviews > Good but they don't like complaints

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Good but they don't like complaints
A review by Recall on whsmithonline.co.uk
August 2nd, 2000


Author's product rating:   whsmithonline.co.uk - rated by Recall

Range of Services / Products Average 
Products & Services Pricing Cheap 
Security & Privacy Statement Excellent 
Purchase Tracking Function Poor 
Customer Services Support Very poor 

Advantages: Cheap Delivery
Disadvantages: Cancel accounts without warning

Recommend to potential buyers: no 

Full review
WHSmiths is good value and they also deliver next day, But what ever you do don't complain.
I ordered 13 Videos of WHSmiths they had to back order them, so they arrived in ones and two, in one of the delivery I receaved two of the same Video, Because of this I sent them an e-mail asking what they wanted me to do, after that I did not recive the Last Video and I could no longer get into my account so I can only guess that they have canceled my account. SO DONT COMPLAIN ABOUT THE SURVIS
 
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More details
Layout & Design Good 
Navigation Satisfactory 
How fast is this website? Fast 
Content Update Very often 
Quality of the Content Good 
Search Facility Poor 
Speed of Delivery Excellent 
Ability to Customise None 
Client Number / Order Number  

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