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... www.parcel2go.com Parcel2Go.com Coe House Coe Street Off Bridgeman Street Bolton BL3 6BU Phone : 08701 212101... Read review

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Community Level 5jayandfoo



AdvantagesCheap, easy online booking process

DisadvantagesUnreliable, poor Customer Service

"Parcel2go….nowhere I first encountered Parcel2go when I needed to ship a large item that I had sold on ebay, but didn't want to pay a fortune. I did an internet search for 'cheap parcel delivery' and Parcel2go was one of the companies that was returned in the search. What immediately appealed to me was their surprising low price - £8.99 (excluding VAT at 17.5%) for Next Day UK delivery, for any item up weighing p to 25kg and 4 cubic feet in size. **WHO ..." Read review

Ciao members have rated this review on average: very helpful

Returned to Sender

AdvantagesIt's cheap

DisadvantagesPoor customer service, failed deliveries, difficult to get in touch with, generally rubbish.

"Last week I was waiting for an important delivery to my work address in Newcastle, a laptop to replace the one I’ve been using the last five months which actually belongs to a lady about to return from maternity leave. The company who were meant to be delivering said laptop was parcel2go and things went far from smoothly. The economy UK collection and delivery with parcel2go is £8.49 plus VAT which is very good value. This provides a 2-4 day delivery ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 3kalliemaile


Low cost parcel delivery - an ebayers dream.

Advantagescheap tracked parcel delivery with automatic insurence.

DisadvantagesCant specify collection time.

"I have been selling on ebay over the past few months and found that some of the heavier items were costing alot to send via Royal Mail parcels, parcel force and the like, this meant that people were bidding lower amounts on my items, so it was the parcel cpmpanies making money while I was making a pittance, then I found Parcel 2 Go. I was very please to find that Parcel to go are able to carry upto 25kg for as little as £6.19 plus VAT . You ..." Read review

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parcel didnt go

Advantageseasy to use website, good customer service via webchat

Disadvantagesprice hiked during the booking process

"I have just had an interesting experience with Parcel2go.com and thought I would share it with you. I have had some household belongings packed up for some time ready to go to our holiday home in Spain, and as I am currently in Spain and my husband has stayed in sunny England we decided the timing was perfect to sort out delivery of these boxes. I had previously been recommended to this site by a friend, and had checked out prices via their "quick ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1ZhooZhoo


Remind me never to use Parcel2Go again!


DisadvantagesThe quoted price may not be the price you pay, large re-delivery fees, no response to complaints

"Scenario: 54kg item to transport from the south coast to Wales. The only option with Parcel2Go: PalletForce. We opted for UK mainland 48hr delivery £60+VAT - this seemed reasonable....... until booking when all of a sudden mainland Wales (just north of Aberystwyth) ceased to be UK mainland and became "outside area", attracting a fee of £120+VAT = £132. Huge difference, but the recipient agreed to pay. We had to provide our own pallet. Husband waited ..." Read review

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Show all 143 reviews

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great customer service, reliable, friendly, cost effective, professional
i havent found any yet (*)
Very nice
Not very big (*)
Very bad customer service - Misleading insurance policy - rude (*)
Absolutely None
Their Customer Service is Appalling if you can get through!! (*)
Good website, good prices.
No time slots, no bar-codes or tracking (*)
seems easy to book online
everything! (*)
quick and good service
can be a bit pricy but there again to get things in one piece is worth it (*)
Quick, simple to use, cheap
None (*)
Prices are competitive, choice of drop off points or home collection on parcels
Tracking isn't very good, customer service is terrible (*)
Fantastic customer service, quick delivery times, friendly drivers!
Didn't experience any!! (*)
I managed not to kill anyone
Total lack of customer service; depot miles away from anyone (*)
Cheap way to get bulky goods delivered
Very difficult to verify courier ability and reliability. Shipy not interested in disputes (*)
read op
read op (*)
Online boking system, online tracking, competitive proces
Invoicing temperamental (*)
(*) Reviews by Ciao members

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