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... www.parcel2go.com Parcel2Go.com Coe House Coe Street Off Bridgeman Street Bolton BL3 6BU Phone : 08701 212101... Read review

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Community Level 5jayandfoo



AdvantagesCheap, easy online booking process

DisadvantagesUnreliable, poor Customer Service

"Parcel2go….nowhere I first encountered Parcel2go when I needed to ship a large item that I had sold on ebay, but didn't want to pay a fortune. I did an internet search for 'cheap parcel delivery' and Parcel2go was one of the companies that was returned in the search. What immediately appealed to me was their surprising low price - £8.99 (excluding VAT at 17.5%) for Next Day UK delivery, for any item up weighing p to 25kg and 4 cubic feet in size. **WHO ..." Read review

Ciao members have rated this review on average: very helpful

Returned to Sender

AdvantagesIt's cheap

DisadvantagesPoor customer service, failed deliveries, difficult to get in touch with, generally rubbish.

"Last week I was waiting for an important delivery to my work address in Newcastle, a laptop to replace the one I’ve been using the last five months which actually belongs to a lady about to return from maternity leave. The company who were meant to be delivering said laptop was parcel2go and things went far from smoothly. The economy UK collection and delivery with parcel2go is £8.49 plus VAT which is very good value. This provides a 2-4 day delivery ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 3kalliemaile


Low cost parcel delivery - an ebayers dream.

Advantagescheap tracked parcel delivery with automatic insurence.

DisadvantagesCant specify collection time.

"I have been selling on ebay over the past few months and found that some of the heavier items were costing alot to send via Royal Mail parcels, parcel force and the like, this meant that people were bidding lower amounts on my items, so it was the parcel cpmpanies making money while I was making a pittance, then I found Parcel 2 Go. I was very please to find that Parcel to go are able to carry upto 25kg for as little as £6.19 plus VAT . You ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1ZhooZhoo


Remind me never to use Parcel2Go again!


DisadvantagesThe quoted price may not be the price you pay, large re-delivery fees, no response to complaints

"Scenario: 54kg item to transport from the south coast to Wales. The only option with Parcel2Go: PalletForce. We opted for UK mainland 48hr delivery £60+VAT - this seemed reasonable....... until booking when all of a sudden mainland Wales (just north of Aberystwyth) ceased to be UK mainland and became "outside area", attracting a fee of £120+VAT = £132. Huge difference, but the recipient agreed to pay. We had to provide our own pallet. Husband waited ..." Read review

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Community Level 1alanray7788


Never again!



"Absolutely dreadful service! Unbelievable customer service, literally!! My parcel was picked up on a Thursday for next day delivery. My daughter, the recipient, stayed in all day in her ground floor room next to the front door in her University let to be sure of getting my parcel, her repaired laptop, but it did not arrive. I checked on TNT's tracking service which said they had tried to deliver but nobody was home, I then checked P2G tracking which ..." Read review

Ciao members have rated this review on average: very helpful

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Quick, efficient service
Don't provide collection tickets to sign (*)
I managed not to kill anyone
Total lack of customer service; depot miles away from anyone (*)
Ummmmm......... I'll get back to you
Poor service & lack of communication (*)
Local delivery agents in your area at your beck and call
They do get paid peanuts and aren't treated well by Parcelnet (*)
seems easy to book online
everything! (*)
Online boking system, online tracking, competitive proces
Invoicing temperamental (*)
Cheap way to get bulky goods delivered
Very difficult to verify courier ability and reliability. Shipy not interested in disputes (*)
Signed Proof Of Delivery For All Consignments
Slightly Expensive, Difficult To Contact By Phone (*)
Good website, good prices.
No time slots, no bar-codes or tracking (*)
cheap courier
they don't provide the service they advertise. Customer Service almost non-existent (*)
read op
read op (*)
Absolutely None
Their Customer Service is Appalling if you can get through!! (*)
Very nice
Not very big (*)
None book directly with the courier rather than these people
Fail to provide the service you pay for and then refuse to refund (*)
(*) Reviews by Ciao members

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