Everything - none - existent collection, no support, emails ignored, no refund given
Recommend to potential buyers:
no
Full review
Utterly, utterly incompetent. We tried to use them for an ebay sale, and they took our money (via PayPal), then failed to collect the item. When we contacted them about it, our booking wasn't even in the system!! In the end the only way we got our money back was buy getting PayPal to refund it themselves.
They have no useful contact numbers, ignore email contact and are completely incompetent. We tried repeatedly to resolve the issue in a friendly manner but they simply didn't want to know; in the end we used another parcel service and it all worked fine.
My advice is simple: never, never use these idiots. If there were a zero or negative star rating, I would award it.
*** Please DO NOT leave me feedback on this review asking for more information etc - it's blatantly obvious what the review says, and it's equally obvious that you are just trawling for a higher rating for yourself. I've better things to do with my life than write pages of text when a dozen lines will do. ***
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