Certainly avoid at all costs. This company has a habit of losing parcels (just google their name and have a look). They've lost one of mine worth a LOT of money and have so far taken 5 months to get - well, nowhere. Apparently as a carrier/part of/customer of DHL, they're blaming one, eachother and even me. Wrong paperwork, haven't got the paperwork, never heard of me - you name the excuse, They've tried to use it. This isn't a lone problem as you will see from these other reviews. Use Parcelforce instead. As bad as you might think they are, they're infinitely better for you and your parcel. The service I've received from apparently supervisors and managers was no better than the call centre staff and certainly of no help, and I've had to resort to taking matters to the Office of Fair Trading and Trading Standards. I just hope they can get it sorted out.
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