... But where would I start? I went to the trusty NHS Discounts site (see one of my earlier ops for details of this great site) and looked in their travel section for hotels and found www.totalstay.com - no NHS Discounts specifically but claiming to offer discount prices for over 15,000 hotels ... Read review
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Advantages: Quick and easy, no hassle Disadvantages: Limited searching capability, care needed when booking
...section for hotels and found www.totalstay.com - no NHS Discounts specifically but claiming to offer discount prices for over 15,000 hotels on over 3,000 destinations throughout the world. So this was to be my first and as it turned out only port of call.
Initial searching
On entering the site, you are subjected to a pretty basic homepage. A kind of pale mustard and green in colour, it gives you 5 options - either a hotel search, a search for groups ... ...to log in to your account. You don't have to set up an account just to search - you only need to do it if you make a booking. Your best bet is to go straight to the hotel search, as the options for the others are limited. Special offers concentrates on a featured city in the world and gives you details of whatever they have available there and then for that city. To be honest, the deals weren't nearly as good as what you could find if you took the ...
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Advantages: easy to book, pay up front, good hotels Disadvantages: you have to rely upon the judgement of the people arranging the hotel accommodation
I have used this website several times, when Octopustravel has proved to be a few pounds more expensive....hey- look after the pennies, etc...
They seem to have more or less the same database of hotels and you can compare prices before booking!
SO how do you get onto the site? Simple- it's totalstay.com and the page that comes up tells you that there are over 19,000 hotels to chose from...hand the next page has various choices for you to make. ... ...Sightseeing tours
You choose!
The main purpose id to get yo ua hotel room, I'd guess. So you have to click on the "hotel search " icon. The page that then comes up asks you WHERE you want to stay, (there is a large range of international cities or you can type a different place into a different box) WHEN
HOW LONG FOR,
SORT OF ROOM REQUIRED
WHETHER YOU WANT A COT OR NOT
If there's a hotel name you know
THe star rating you are prepared to stay ...
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Advantages: Easy to use, photos of hotel Disadvantages: None
We booked a hotel in Barcelona through this site and were very happy.
The site has an excellent search engine including late bookings and will show the price in your own currency (to save you having to convert from Euros / Dollars etc) of the room for the number of nights you are staying.
The website is easy to use and I like the fact that you can look at photos of the hotel (often including the bedrooms) and there is a good description of the ... ...can search for last minute bookings as most hotels will show whether they have availability on the dates requested so that you don't have to send off an enquiry form and wait anxiously for a response.
We had no problems with the payment and simply had to show a printout of our booking confirmation (though we didn't really need this as they had our names).
We had a fantastic holiday in an amazing hotel that we wouldn't have been able to find otherwise.
...
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Advantages: Cheap-ish Disadvantages: Dreadful Customer Services and Refund Policy
Having used this company to attempt to find suitable accom in Hamburg this year I was required to alter my reservation.
TotalStay chose to withold all monies in total denial of their published terms and conditions.
In spite of their stating that there were "special" conditions applying to my reservation they were not able to prove this true.
Nonetheless, monies were not refunded and I remain nearly 300 Pounds out of pocket.
I would never do business ... ...so unless your travel plans are absolutey concrete and you foresee no reason to have to change them.
I am a seasoned traveller and am baffled by their lack of cooperation and understanding that flies in the face of most similar European companies.
BIG THUMB DOWN
More information per popular demand
Firstly, yes, this is a company that provides a hotel service throughout the continent.
My booking was made ...
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Advantages: Simple searching and great prices Disadvantages: None that I have found yet!
I have used the Totalstay website for a number of month now and I finally booked a stay with them for May this year.
The booking went perfectly, the account system that totalstay use works great, this means that when you are doing all your paperwork prior to going away you just need to login and print off the booking voucher - couldn't be simpler! I presented the vouceher at the hotel and the job was done!
The Totalstay site shows you all the information ... ...need to do is input the basics and then look down the list of hotels. The hotel entries are all detailed and include good photos in most cases.
All in all I always check Totalstay when I am looking at booking a hotel and if the price is right I will always use them.
HIGHLY RECOMMENDED ...
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